Applying a new I3 License File
Open a browser and access http://license.inin.com
- Click – CIC and all other Products (link)
- Click – License Activity (link)
- Click the ‘deactivate’ icon for *server
- Click New License (link)
- Click – cic 3.0 (or your current version) license (Radio Button)
- NEXT
- Click- Production License (Radio Button)
- NEXT
Fill in ‘Machine” Section
- RDP to Primary Server (*SERVER)
- Run the gethostid.exe utility to acquire the system’s MAC Address
- Copy top Host ID displayed (ie. F0188B4D3AF1)
- Input HostID into specified field of “Machine” Section
- Input Machine Name (*SERVER – Primary)(*SERVER – Backup)
- Choose ‘HMP’ for System Type
- Choose ‘MS Exchange’ for Mail Connector
Fill in “Select One Valid Server Items”
Click – sw-001-2.4-s102 ‘use’ (Radio Button)
Fill in ‘Select any ADD-ON Items”
Input number in “Total” column for each row in the ‘Use’ column (in order to make use of all available licenses)
NEXT
Click – ‘Click here to download the License’ (link)
Repeat steps for Backup Server
Fill in ‘Machine’ Section
- RDP to Primary Server (*SERVER)
- Run the gethostid.exe utility to acquire the systems MAC Address
- Copy top Host ID displayed (ie F0188B4D3EB3)
- Input Host ID into specified field of ‘Machine’ Section
- Input Machine Name (*SERVER – Primary)(*SERVER – Backup)
- Choose ‘HMP’ for System Type
- Choose ‘MS Exchange’ for Mail Connector
Fill in ‘Select One Valid Server Items’
Click – sw-001-2.4-ss01 ‘use’ (Radio Button)
Fill in ‘Select an active license to set the switchover server to’
*SERVER – CIC 2.4 – ‘User’ (Radio Button)
NEXT
Click – ‘Click here to download this license’ (link)
Apply the new License file to the Server
RDP into the Primary Server (*SERVER)
Copy license file to the Primary Server [X:\Source\Licenses\(*SERVER)]
- X: = volume of the IC Server install
Launch Interactive Administrator
- Click File
- Choose License Management from the menu
- Choose Load License
- Double click new .I3lic file
Signal a Switchover to the Backup Server
RDP into Backup Server (*SERVER) – (note: this is now the Primary after the switch)
Copy license fie to the Primary Server
Launch Interactive Administrator
- Click File
- Choose License Management
- Choose Load License
- Double click new .I3lic file
Bring the servers back up in the Proper order to reestablish Primary/Backup Roles if desired.
*SERVER where ’server’ is the name of your IC Server


