Techical Writing Sample 2

Applying a new I3 License File

Open a browser and access http://license.inin.com

  1. Click – CIC and all other Products (link)
  2. Click – License Activity (link)
  3. Click the ‘deactivate’ icon for *server
  4. Click New License (link)
  5. Click – cic 3.0 (or your current version) license (Radio Button)
  6. NEXT
  7. Click- Production License (Radio Button)
  8. NEXT

Fill in ‘Machine” Section

  1. RDP to Primary Server (*SERVER)
  2. Run the gethostid.exe utility to acquire the system’s MAC Address
  3. Copy top Host ID displayed (ie. F0188B4D3AF1)
  4. Input HostID into specified field of “Machine” Section
  5. Input Machine Name (*SERVER – Primary)(*SERVER – Backup)
  6. Choose ‘HMP’ for System Type
  7. Choose ‘MS Exchange’ for Mail Connector

Fill in “Select One Valid Server Items”

Click – sw-001-2.4-s102 ‘use’ (Radio Button)

Fill in ‘Select any ADD-ON Items”

Input number in “Total” column for each row in the ‘Use’ column (in order to make   use of all available licenses)

NEXT

Click – ‘Click here to download the License’ (link)

Repeat steps for Backup Server

Fill in ‘Machine’ Section

  1. RDP to Primary Server (*SERVER)
  2. Run the gethostid.exe utility to acquire the systems MAC Address
  3. Copy top Host ID displayed (ie F0188B4D3EB3)
  4. Input Host ID into specified field of ‘Machine’ Section
  5. Input Machine Name (*SERVER – Primary)(*SERVER – Backup)
  6. Choose ‘HMP’ for System Type
  7. Choose ‘MS Exchange’ for Mail Connector

Fill in ‘Select One Valid Server Items’

Click – sw-001-2.4-ss01 ‘use’ (Radio Button)

Fill in ‘Select an active license to set the switchover server to’

*SERVER – CIC 2.4 – ‘User’ (Radio Button)

NEXT

Click – ‘Click here to download this license’ (link)

Apply the new License file to the Server

RDP into the Primary Server (*SERVER)

Copy license file to the Primary Server [X:\Source\Licenses\(*SERVER)]

  • X: = volume of the IC Server install

Launch Interactive Administrator

  1. Click File
  2. Choose License Management from the menu
  3. Choose Load License
  4. Double click new .I3lic file

Signal a Switchover to the Backup Server

RDP into Backup Server (*SERVER) – (note: this is now the Primary after the switch)

Copy license fie to the Primary Server

Launch Interactive Administrator

  1. Click File
  2. Choose License Management
  3. Choose Load License
  4. Double click new .I3lic file

Bring the servers back up in the Proper order to reestablish Primary/Backup Roles if desired.

*SERVER where ’server’ is the name of your IC Server

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